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FAQs

Please click on the question you would like answered:

Why do you advertise you were inducted into the Order of the Engineer?

Even before I was inducted in 2007 to the Order of the Engineer, I engaged in business and charity with very high standards. The ceremony, in particular the Signing of the Obligation, reinforced everything I had been taught about respecting the Engineering profession. To quote the Organization:

 

The Obligation is a creed similar to the oath attributed to Hippocrates (460-377 B.C.) that is generally taken by medical graduates and which sets forth an ethical code. The Obligation likewise, contains parts of the Canon of Ethics of major engineering societies. Initiates, as they accept it voluntarily, pledge to uphold the standards and dignity of the engineering profession and to serve humanity by making the best use of Earth’s precious wealth.

My first two services are Honesty and Integrity. As an employee, I add loyalty to this list.

What safety measures are you taking for Covid-19?

We take every precautions recommended by the CDC which includes wearing a mask, social distancing, using hand sanitizer and washing hands whenever entering or leaving a building.

What are your credentials?

Bachelor’s Degree in Computer Engineering and over 20 years of experience as a Network/IT Engineer and Support Specialist. For more details, please read my work history.

Why is it important to have a Technology Consultant?

Getting the most out of Technology requires time, which is a commodity not many people have. It’s no different than having a CPA or Tax Consultant. Business as well as home owners lose money and valuable time when they don’t make the right decisions regarding Technology. For more info, please click here.

Do you offer support plans?

Yes. These can be prepared for both Businesses and individuals who would like continuous support or consultation services.

Do you offer discounts for Seniors or Veterans?

Discounts are available for both, or for those requesting support services on behalf of them (Caregivers).

Do you offer Gift Cards?

We have received many requests from parents, family members and caregivers, wanting to pay on behalf of seniors, college students, charities and others, to benefit from one of our Services. This is definitely something that can be arranged.

Please Contact Us if you have any further questions.
Thanks.

Do you offer Services in Spanish?

Yes. We are native speakers of both English and Spanish.

Do you donate equipment or Volunteer your time?

Can you travel to our location?

Yes. We are located in the Tampa Bay area, but can easily travel to any state within the US and also Internationally.

Do you offer free quotes and evaluations?

Absolutely. We offer free on-site visits to evaluate your project and provide free quotes as well.

Are you able to provide remote support?

Depends. Many things can be evaluated and solved remotely, however, some services require us to be onsite or at least be in possession of the device we are troubleshooting.

Do you work Nights or Weekends?

Yes but it depends on the project. Most projects that require downtime are easiest to complete during weekends. Availability for support or projects after hours is always available but may be limited.

Do you offer classes or training?

Aside from the regular IT and Technology consulting Services, we believe training staff or individuals is an important part of completing our projects. We offer all sorts of training from using new Devices, to going paperless, or meeting HIPAA standards and protecting your online accounts.

Do you really fix Flux Capacitors?

This is referenced as a bullet point in my job description. They can be fixed but they require very difficult to find circuits made in Japan, but, if you put your mind to it, you can accomplish anything.

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